Cookie Policy


Cookie Policy

We would like to inform you about the cookies and similar technologies we use on our website www.cenoa.com and our mobile applications (“Platform”).

1. What are cookies?

Cookies are small pieces of information, normally consisting of just letters and numbers, which are stored on your computers or mobile devices when you visit our Platform. Software on your device (for example your web browser) can store cookies that save your activity and preferences during each session and for your next visits and send them back to the server next time you visit. Cookies can be useful because they allow us to recognize your device and reload your previous preferences. Cookies are used to maintain the functionality of the Platform and to enable us to analyze your personal preferences and your use of our Platform.

2. Cookie Types


Cookies are stored for various periods.

Session cookies: Session cookies are only stored during your visit and are automatically deleted when you close your browser. 

Persistent cookies: Persistent cookies remain stored in your terminal device following your visit until it reaches a defined expiration date.


Cookies may be placed by various website or domains.

First-party cookies: First-party cookies are set directly by us.

Third-party cookies: Third-party cookies are set by a domain other than us. This typically occurs when we incorporate elements from other sites, such as images, social media plugins or advertising. 


Necessary cookies / Functional cookies

Necessary cookies are absolutely essential for the Platform to function properly. These cookies ensure basic functionalities and security features of the Platform. Functional cookies help to improve your user experience and to perform certain functionalities like collect feedbacks, and other third-party features. These cookies enable us to follow your cookie permissions; to save your add-on preferences on the browser; to save language, location etc. preferences; to understand browser display settings; to maintain the accessibility of the Platform; to optimize the Platform real-time.

Analytical cookies / Performance cookies

Analytical cookies are used to understand how you interact with the Platform. These cookies help provide information and statistics regarding the number of visitors, bounce rate, traffic source, etc. These cookies allow us to understand how you use the Platform, how much time you spend, how to optimize the Platform and which features of the Platform needs development.

Social media cookies

Social media cookies may be used for your social media interaction on the Platform. Any such social media platforms may collect your personal data for other purposes. Please review privacy and cookie policies of such social media platforms to be informed about the personal data they collect and the cookies they use.

Targeting cookies / Advertisement cookies

Targeting / advertisement cookies are used to show you targeted advertising and content.  These cookies are used to understand your interests, to show you advertisement further to your needs, interests and preferences, to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. 

3. Which cookies are used on the Platform?

Google Analytics
Web Analytics
Offers website visitor insights with no PII
14 days
Web Analytics
Offers website visitor insights with no PII
14 days
Web Analytics
Offers website visitor insights in connection with Twitter with no PII
14 days
Web Analytics
Offers website visitor insights in connection with Facebook with no PII
14 days

4. What are Other Similar Technologies?

Cookies are not the only way to recognise or track visitors to a website. We (or third parties) may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"), as explained in the table above. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Platform. This allows us, for example, to monitor the traffic patterns of users from one page within our Platform to another, to deliver or communicate with cookies, to understand whether you have come to our Platform from an online advertisement displayed on a third-party website, and to improve site performance. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will often impair their functioning.

5. How can you manage cookies?

You can withdraw or modify your consent to our use of cookies at any time. You can enable or disable categories of cookies by visiting our Cookie Settings. This includes both first party and third party cookies. If you no longer wish to receive cookies you can also use your web browser settings to accept, refuse and delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings).

Your visits to and use of our Platform will not be hindered if you change your cookie settings and disable optional cookies, however, you may not be able to fully enjoy certain functionalities of the Platform. 

Please also check the instructions and help functions of your browser in order to find the details on how to manage your cookie settings. 

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies 

Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences 

Safari: http://support.apple.com/kb/PH5042