CENOACENOA
Tuna Güleryüz
Tuna Güleryüz
Head of Brand MarketingDecember 17, 2025

New to Cenoa? Let’s get you started

In this guide, we walk you through the essentials—how to open your own US bank account, receive international income at up to 10x lower costs, withdraw your funds instantly to your local bank account, and securely back up your wallet.

New to Cenoa? Let’s get you started

Welcome to Cenoa! 💙

In this guide, we walk you through the essentials—how to open your own US bank account, receive international income at up to 10x lower costs, withdraw your funds instantly to your local bank account, and securely back up your wallet.

Explore our guide and start getting the most out of your Cenoa experience today.

1. How do I open a US bank account in my own name?

Opening a US bank account with Cenoa is free and takes less than 10 minutes. No paperwork, no setup fees, and no maintenance costs. All you need is your ID.

Follow these steps:

  • On the app homepage, tap “Get Paid”

  • Upload the front and back of your ID and enter your personal details

  • Add your occupation and income information to start the verification process

Within minutes, your US bank account will be ready to use.

You can immediately share your account details with clients or platforms and start receiving payments.

2. How can I withdraw my balance to my local currency account?

You can easily withdraw your digital dollar balance to your local bank account, in local currency.

Here’s how:

  • From the homepage, tap “Transfer” and select “To your bank account”

  • Tap “Add account” and enter the details of the bank account you want to use

  • Select the saved account and enter the amount

  • Slide to confirm — done!

Your withdrawal will be processed instantly.

3. How can I buy digital dollars (USDC) with local currency?

Buying digital dollars on Cenoa is simple. Just deposit local currency, and your digital dollars will be credited automatically.

Steps:

  • Tap “Deposit” on the homepage

  • Select “Deposit with local currency” and enter the amount

  • Complete a one-time identity verification and send the amount to the IBAN shown on the screen

  • Confirm the checkbox and complete the transfer

Your digital dollars will appear in your account within minutes.

4. Where can I receive payments with my US bank account?

Thanks to your US bank account opened via our partner Lead Bank, you can receive international payments faster and at much lower costs.

You can get paid from:

  • E-commerce platforms like Amazon, Etsy, Shopify

  • Freelance platforms such as Upwork, Fiverr, Deel

  • Fintech platforms like Wise, PayPal, Mercury, Payoneer

  • US-based individual or corporate bank accounts via bank transfer

5. How can I spend my dollar balance?

By getting a virtual or physical card from our partner RedotPay, you can spend your dollar balance anywhere in the world.

Creating and linking your RedotPay digital dollar card through Cenoa is quick and easy:

  • Go to the “Card” tab in the Cenoa app and tap “Add debit card”

  • Select “Registration Guide” and follow the instructions

  • Sign up on RedotPay and complete verification

  • Create your virtual card and add it to Cenoa

  • Verify your card in Cenoa and start spending instantly

👉 Click here for the detailed guide.

6. What is backup and how do I do it?

Cenoa provides you with a non-custodial wallet. This means no one, including Cenoa, can access your funds except you.

To secure your account, you need to back it up:

  • Tap “Settings” at the bottom of the homepage

  • Select “Back up your account”

  • Confirm Google Drive or iCloud as your backup option

We also strongly recommend tapping “Recovery Phrase” and writing down the words shown there in a safe place.

7. What is the 3% yield and how does it work?

On Cenoa, your digital dollar balance can be allocated to blue-chip assets that are considered reliable by multiple regulatory institutions. This allows you to earn up to 3% yield on your balance.

You can turn this feature on or off anytime, with no fees or commitments.

How to manage your yield preference:

  • Go to “Settings” from the homepage

  • Tap “Yield preference”

  • Choose “With yield” or “Without yield”

That’s it. You stay in full control.

If you turn the yield feature off, it’s disabled immediately – nothing else changes. You can continue using your balance freely.

8. How can I contact customer support?

Need help? Our support team is ready to help whenever you need it.

  • 📞 Call us at +2342019125177

  • 📧 Email us at support@cenoa.com

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